Pavo

Pavo’s journey in the fintech industry began in 2013 as part of Aktif Bank’s contribution, Turkey’s largest privately owned investment bank. This collaboration marked the start of Pavo’s rise as one of the country’s leading payment and collection solutions providers. From the outset, the mission was clear—to offer innovative solutions that transform how businesses handle payments and collections while staying fully compliant with regulations.

What sets Pavo apart is its strong emphasis on technology. With 65 per cent of its team in tech roles, the company has built a culture of innovation. Pavo stays ahead of trends and adapts to clients’ changing needs through a strong focus on R&D, creating high-quality, tailored solutions for business-specific challenges.

Pavo also benefits from strategic partnerships with banks, payment facilitators, software providers, and private integrators. As a licensed private integrator, the company develops tools tailored to specific industries in collaboration with these partners. It is also among the first four organizations to receive an Operator Institution License from the Turkish Revenue Administration. This license enables all internal and external applications to run on a POS device that complies with Turkish Regulations.

A turning point came in 2019 with the mandated transition to Secure Mobile Payment and Electronic Document Management Systems. Between 2013 and 2019, Pavo became an undeniable player with around 250,000 licensed cash register POS devices and became a sector leader via 80,000 value-added applications. In the two years that followed, it built the necessary infrastructure according to new secure payment regulations, established its R&D team, and surpassed 100,000 sales—excluding pilot sales—setting the stage for the fastest-growing fintech company.

As cash use declines and kiosk-based payments expand, Pavo has rolled out cashierless solutions across supermarkets, restaurants, hotels, airports, parking areas, and highways. Strong customer feedback has fueled continued growth in this space.

There is still more to achieve in next-gen payment systems, and Pavo remains ambitious. New projects include solutions for unattended devices and SoftPOS, ensuring the company remains one of the great players in Turkey’s evolving payment ecosystem. Backed by Aktif Bank’s powerful financial network, Pavo is committed to shaping the future of digital payments.

“At Pavo, innovation is not just a buzzword; it is the foundation of everything we do,” says Ercan Taşkesen, CEO.

Payment Solutions that Fit Every Industry Pavo takes a focused approach to understanding the needs of various industries and professional groups. In 2023, it launched Pavo Indus, a platform for Payment Facilitators (PFs) in the physical POS market. It brought virtual POS features—like customisable instalment plans and device segmentation—to physical payment environments, giving PFs more flexible tools for their clients.

In 2024, Pavo Retail launched for chain stores and complex locations like airports and highway service areas. The platform centralises control of multiple payment points and acquiring banks, improving operational efficiency and supporting instalment agreements.

That same year, Pavo entered the healthcare sector through collaborations with software houses and private integrators. A new pharmacy solution digitises sales documentation, removing the need for paper slips and fiscal memory. This achievement earned Pavo the Gold PSM Award for Ecosystem Collaboration at the 2024 PSM Awards.

Sustainability is also a priority. In Istanbul, Pavo enabled carbon neutral taxi travel using Android POS devices. The program is expanding to other cities, promoting eco-friendly transportation.

To help merchants manage daily operations, Pavo provides a free management panel. Businesses can remotely control POS devices, monitor apps, and reduce on-site service needs—enhancing efficiency and compliance.

Solving Sector-Specific Challenges with Smart Payment Solutions Pavo’s ability to design industry-specific solutions is key to its success. From aviation and transportation to logistics, HoReCa, freelancing, healthcare, and events, Pavo has delivered value through deep integration. One standout example is its solution for the jewellery industry, which combines open banking, gold purity calculations, and automated invoicing to enhance security, speed up transactions, and ensure compliance—improving efficiency and reducing errors.

In just two years, excluding pilot sales, the Pavo Family has deployed over 100,000 Android POS units. The team has created solutions for 500 different integrations across industries, achieving both depth and expansion. Custom-built products for distinct professional groups have helped Pavo stand out in the market, earning recognition and awards for its innovation. As cash use continues to decline and kiosk and vending machine adoption rises, Pavo has expanded its cashierless payment systems across supermarkets, restaurants, hotels, airports, parking areas, and highways. Customer feedback has been overwhelmingly Ercan Taşkesen, CEO positive, fueling continued momentum in this space.

With the support of Aktif Bank’s extensive financial ecosystem, Pavo is well-positioned to grow even further. The company remains focused on innovation, customer satisfaction, and sustainability. New projects, including advanced solutions for unattended devices and SoftPOS, are already underway—ensuring that Pavo stays at the forefront of Turkey’s rapidly evolving payment landscape.