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Financial Services Review | Tuesday, February 28, 2023
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Fremont, CA: The Internet of Things (IoT) represents one of the most attractive technological concepts in the world. This cutting-edge technology enables networks of linked devices (e.g., sensors, cameras, and smart gadgets) to ease operations like real-time data gathering and transfer to the cloud for processing and analysis. Also, to respond to events in real-time to incorporate automation in industries such as banking, finance, supply chain, and others. BFSI firms that use IoT technologies get more operational agility and efficiency, transaction security, and improved customer experience. Listed below are some of the key advantages of employing IoT Solutions in Financial Services.
Customization and increased customer visibility:
IoT solutions capture data from traditional payment sites, customer preferences, driving behavior, and various other sources, allowing BFSI firms to understand their clients' demands better.
They may customize client interactions using these rich and up-to-date customer profiles. It entails delivering tailored services depending on risks or requirements discovered throughout the analysis process and giving related financial help if necessary.
Automation of Processes
Several processes that require human intervention may be automated by IoT-powered devices, such as handling request queues, creating bank accounts, and deactivating credit cards. Generally, IoT-powered solutions reduce the possibility of human mistakes. This type of process automation is not just revolutionizing the BFSI business; other industries, such as manufacturing, are witnessing significant IoT-driven changes.
Enhanced Security
It links and operates CCTV cameras, smart alarm systems, and certain other monitoring technologies through the internet. It protects individual and corporate property and equipment around the clock by delivering notifications in the event of hostile behavior.
Wearable gadgets can enforce customer verification when customers make transactions using mobile applications. All are owing to the additional safety precautions provided by IoT.
Fraud Detection
The most typical difficulties that banking and financial firms face today are malicious activity and fraud. By evaluating user data, AI-powered systems with next-generation analytics capabilities can assist in addressing and recognizing frequent and most prevalent assaults.
Moreover, AI systems can detect questionable activity and inform individuals and organizations to prevent it. Also, temporarily deactivating features will promptly stop suspicious behavior to cease fraudulent conduct.
One-touch Payments
Users may make payments without using debit/credit cards thanks to IoT technologies and devices incorporated in banking infrastructure/wearables. Moreover, NFC-enabled smartphones can support contactless payments, making online purchases more manageable.
