INKASSO MARGINALEN

Celebrating its 45th year of operation, INKASSO MARGINALEN has distinguished itself in the debt collection industry by combining innovative technology and deep-rooted expertise. This milestone underscores the company’s commitment to blending cutting-edge solutions with a tailored, human-centric approach to debt collection—a philosophy underpinning its longstanding success.

Jonathan Schauman, key account manager at INKASSO MARGINALEN, emphasizes the company’s dedication to personalised service. “Our strategy goes beyond automation. We focus on individualised solutions to achieve optimal results,” he states. This approach ensures efficacy and reflects the company’s zeal to maintain the highest professional standards.

The proficiency and reliability of INKASSO MARGINALEN’s team are hallmarks of its service. Every case handler that is certified by Svensk Inkasso —also known as The Swedish Collectors’ Association—brings a wealth of experience to the table, ensuring excellence in every transaction. This expertise positions the company not only as a debt collector but also as a pivotal communicator that bridges the gaps between creditors, debtors, and clients, thereby streamlining processes and fostering clear, direct communication.

INKASSO MARGINALEN’s philosophy goes beyond collections; it is dedicated to finding equitable solutions for all stakeholders. By training its staff in rigorous collection procedures and negotiation and problem-solving, INKASSO MARGINALEN ensures that each case is handled with the utmost responsibility, professionalism, and care.

The firm is altering debt collection with its pioneering Green Debt Collection service, a novel initiative enabling businesses and their clients to engage in sustainability.

INKASSO MARGINALEN allocates SEK 25 to its Green Return program for every successful debt recovery, supporting 90 accounts dedicated to environmental and social causes. The term 90-account means that the organization is approved by Swedish Fundraising Control, a non-profit organization that sets public fundraising standards for sound marketing methods, appropriate methods for raising funds, and organizations not burdened by unreasonable costs.

Ease of access and simplicity define the client experience at INKASSO MARGINALEN. Its intuitive online registration process allows clients to effortlessly join the company’s platform, submit cases, and manage their accounts via a user-friendly customer portal. This portal streamlines communications and case tracking, as well as caters to the specific needs of small and medium-sized businesses with its robust features and reporting tools.

INKASSO MARGINALEN stands out for its transparent, client-friendly pricing structure, which is free from hidden fees, contract obligations, or minimum volume requirements. This approach gives businesses the freedom to utilise its services as needed, resulting in a more adaptable and client-centric debt collection model.

A notable instance that exemplifies INKASSO MARGINALEN’s customer-centric approach is its collaboration with an accounting software company. Together, they developed a seamless solution where users can simply click on an unpaid invoice within their software and submit it to collections. This integration benefitted client users, who appreciated the ease of managing collections through their existing software.

INKASSO MARGINALEN believes that sustainable businesses are profitable. Consequently, the company strikes a balance between economy, environment, and social aspects. By prioritising smart digital solutions, INKASSO MARGINALEN facilitates and creates good experiences for customers and debtors.