It takes practical experience and a deep understanding of the inner workings of the property insurance sector to excel as a public adjuster while helping individuals navigate complex claim processes and comprehensively understand the nuances in their policies. This is why Brian Haden, the founder, and CEO of Haden Claims Services, is often on the speed dial of many policyholders, property owners, investors, and managers attempting to successfully file insurance claims and negotiate settlements with insurance companies.

Haden Claims Services provides services as a property insurance consultant, appraiser, and independent public adjuster, guiding individuals and insurance companies in their claims processes.

Haden has an illustrious career that spans over 25 years in special investigative units and property insurance. He has fingerprints on approximately 3000 appraisals worth USD 150 million and has handled claims north of USD 67 million, demonstrating his exceptional acumen in the field. His firm, Haden Claims Services, comprises industry veterans who have a combined experience of more than 150 years. This has helped the company furnish property claim files with unparalleled accuracy.

“In a world where our clients are not experts, we function as the conduit between them and insurance companies. We are always looking out for their best interests,” says Haden.

Whether it is regarding a single-family dwelling, an apartment complex, or a commercial property, Haden Claims Services educates policyholders about exclusions, sub-limits, and coverage applications. The team also assists clients in reviewing and interpreting them accurately to receive the full benefits of their premiums. These experts leverage their skills of managing all phases of claim processing, irrespective of the magnitude of property loss, to meticulously study the policies, gather information on current case law, and determine the optimum damage value. They produce comprehensive documents that accurately outline the physical and financial damages incurred.

For instance, a client was initially offered USD 850,000 for repairs. Haden Claims Services conducted a meticulous investigation and negotiated to increase the payout to USD 1.5 million. However, after additional investigations and utilizing advanced negotiation tactics, the firm ultimately settled for USD 16.5 million.

This case in point exemplifies how Haden's expertise helps individuals identify missed opportunities and leverage them to increase coverage.

Instead of engaging in adversarial encounters with insurance providers, Haden, and his team focus on ensuring accountability for all parties involved. Whether it is individuals harboring unrealistic expectations or insurance companies seeking to reduce their payouts, the firm advocates adhering to the commitments outlined in the policies and promotes a sense of responsibility.

This mutual respect and trust between the firm and insurance companies have garnered Haden Claims Services immense respect in the industry. Many insurance companies seek Haden’s expertise when encountering challenges in their operations, speaking volumes of his professionalism and skill sets. While advocating for client's rights, the firm maintains professional relationships with insurance companies and works alongside them to deliver better services.

In a world where our clients are not experts, we function as the conduit between them and insurance companies. We are always looking out for their best interests

The extensive volunteer experience of Haden Claims Services' team members elevates their standing within the industry. Consisting of veteran police officers, licensed private investigators, and active volunteer firefighters, its team possesses a unique perspective with regard to fire, water, and restoration claims. This first-hand experience and perspective allow them to approach investigations with a comprehensive understanding of the intricacies involved. It upholds the principles and practices of hard work and dedication and places its tested methodologies at the forefront of its detailed investigations.

Haden Claims Services continues to be at the forefront of the industry, continuously evolving to meet its client’s needs. The firm’s goal of ensuring a smooth and successful journey through the often challenging and turbulent insurance processes empowers it to shape the future of the property insurance sector.