When acquiring a company, a buyer can turn to transactional insurance providers to safeguard from unforeseen risks. That said, when claims arise under transactional insurance policies, buyers may face frustrations during the claims administration process, as they may have to gather extensive information from disparate sources and they may experience delays as the carrier evaluates the claim.

This is where Euclid Transactional separates itself from its competitors, offering proactive, personal service and unparalleled skill in claims management.

What truly sets Euclid apart is its significant investment in an experienced and highly sophisticated claims team. Euclid boasts the industry's largest claims team, made up of highly specialized and service-oriented professionals able to address client needs and promptly evaluate complex information.

Euclid's sizable team allows clients to quickly connect with knowledgeable professionals who understand their challenges and who are committed to make the claim administration process efficient and fair.

“We focus on getting claims paid fairly and efficiently. To achieve this, we make sure that our information requests are precise, and that our process is streamlined. Our clients enjoy working with us because they can tell we are motivated to move swiftly and effectively with claim analysis, and that we are always eager to reach a mutually agreed resolution sooner rather than later,” says Meg Gardiner, Chief Legal Officer at Euclid Transactional.

Euclid’s approach fosters transparent, effective communication and fair resolution for clients who did not get what they paid for when they acquired the target company. In issuing requests for information, Euclid explains the rationale behind its inquiries and addresses Insureds’ concerns as they arise, setting the stage for a collaborative approach. While there are specific areas that Euclid must investigate and inquire about to validate claims, the claims team is careful to tailor the process to reflect client needs. This approach has led to satisfactory results: Euclid has resolved over 100 claims that resulted in payments to clients of over $650 million.

Since 2016, Euclid has grown to become one of the leading underwriters within the transactional insurance market. Euclid was founded with the idea that a transactional insurance underwriting platform with scale could attract and retain the kind of top talent required to provide the service that clients engaging in M&A transactions desire. This level of service is required both for deal underwriting before the deal signs, and in claims when an issue is discovered after closing. Euclid believes claims processing efficiency is essential to transactional insurance.

Our clients enjoy working with us because they can tell we are motivated to move swiftly and effectively with claim analysis, and that we are always eager to reach a mutually agreed resolution sooner rather than later

Drawing on its seasoned team's expertise, Euclid has helped clients recover lost value on over 100 different acquisitions. One success story involves a client's discovery—after acquiring a company—that certain products sold by the acquired company were mislabeled, resulting in a breach of representation that triggered coverage under the policy.

The client alleged two different types of losses under the policy. The first related to expenses linked to rectifying labeling errors and addressing product issues. These costs were meticulously documented and easily verified. The client also asserted that the identified breach resulted in a diminution in value to the target company (i.e., the company was worth less than the client had paid). However, precisely quantifying that diminution in value was challenging given the size and complexity of the business.

Euclid promptly affirmed coverage for the expenses, which exceeded $10 million. It then engaged in transparent communication with the client concerning the intricacies of validating the valuation impact of the breach. In short order, the open dialogue between Euclid and the client led to a negotiated resolution, avoiding prolonged investigation and reflecting Euclid’s commercial approach to claims. The amount and speed of the outcome exceeded the client's expectations and showcased the benefits of Euclid’s efficiency-focused approach to claims analysis and processing.

Euclid is committed to providing excellent service for its clients, as evidenced by streamlined underwriting and claims management services. Euclid’s focus on cooperation, client input, and efficient solutions differentiates it from the pack and allows its client buyers to recover quickly when they suffer loss as a result of an inaccuracy in the sellers’ representations, and helps them get back to business.