Louis D'Addario is a high-growth sales and revenue leader with a strong track record of building high-performing teams, scaling enterprise partnerships and driving growth across private and publicly held companies. At Foundation Source, he helps lead the company's evolution from a traditional provider of philanthropic services into a platform that embeds charitable planning directly within wealth management ecosystems, reflecting broader shifts toward integrated financial infrastructure and recurring revenue models. In an interview with Financial Services Review, D'Addario shared insights on revenue strategy, evolving fintech partnerships and approaches to driving growth in a rapidly changing financial landscape. Lessons From a Career in Financial Services Technology Throughout my career in financial services technology, I have experienced bull markets and bear markets, as well as countless regulatory changes. Each scenario has offered a unique lens through which I have learned to lead. In every market condition, opportunities for sales and revenue arise, and the key is to remain attuned to trends and adjust strategies accordingly. Early in my career, I realized the importance of not putting all my eggs in one basket. Maintaining a diverse pipeline of deals and partnerships is essential for sustaining growth and resilience.
Long-term financial health hinges on strategic, compliant revenue recovery. For over 50 years, Collection Bureau Hudson Valley (CBHV) has been maximizing the recovery for enterprises through compliant, customer-sensitive engagement. Its approach safeguards brand integrity and preserves the potential for future customer relationships. CBHV’s expertise as a collection agency is instrumental in driving success for a diverse clientele spanning finance, education, healthcare and communication. With over 200 years of combined industry experience, its management team brings deep understanding of client and consumer expectations to every engagement. “We have an open and honest approach to all aspects of our business,” says Eric S. Najork, president. “This has made us a valued and profitable partner in account receivables.” An effective digital collection strategy is the hallmark of CBHV. It leverages advanced technology to streamline workflows, ensure regulatory compliance and enhance collector productivity without forgetting the value of the human touch. The team communicates with consumers in whatever way is most convenient—text, email, phone or letter—and offers diverse payment methods. The tech infrastructure, paired with experts, supports collection programs that can scale swiftly to meet evolving client needs.
Business owners are entering a critical stage where succession decisions can no longer wait. Retirees are stepping into the next phase of life, seeking clarity around long-term planning and financial stability. Women, who are expected to manage an increasing share of wealth, continue to look for financial spaces where they can learn, ask questions, and plan with confidence. These are real transitions, and the demand for thoughtful, personalized support is only growing. TrustPoint brings that to the table. Every engagement is driven by a team-based model, where experienced professionals collaborate to deliver thoughtful, customized solutions. Fiduciary in structure and client-first in practice, the firm remains free from commissions and product affiliations. Its purpose is to simplify wealth, support transitions, and earn the confidence of those it serves at every stage and for every need. “We’ve been in business for over a century, and that reflects a long-term investment in our team, our community, and, most importantly, our clients,” says Bill Bosch, CEO. TrustPoint’s mission centers on preparation, because the most important financial outcomes are shaped well before the actual moment of transition. For business owners considering succession, early conversations can make the difference between a smooth transfer of leadership and a rushed exit that diminishes value. Advance planning opens the door to strategies that reduce tax exposure, address family dynamics, and ensure that the proceeds of a sale support both personal and philanthropic goals. The same principle applies to individuals approaching retirement, where careful life planning transforms decades of saving into sustainable income, creates tax advantages, and provides flexibility to pursue long-held aspirations. That commitment also extends into initiatives designed for specific groups and future generations. Her Point, TrustPoint’s women-focused program, recognizes that women often approach financial decisions differently, from how they save to how they invest for their families. Through education, shared experiences, and a supportive community, it builds both knowledge and confidence at a time when women are positioned to inherit and manage unprecedented levels of wealth. The same emphasis on education is reflected in the firm’s partnership with the Boys and Girls Club of Greater La Crosse. By introducing middle and high school students to financial concepts like saving, investing, and economic awareness, the program creates a foundation for healthier financial choices in adulthood.
Chris Regione, Associate Vice President and Chief Underwriter, Sammons Financial Group and its member companies
Matthew Waugh, Executive Director of Finance & Operations, Furnitureland South, Inc
Jason Obradovich, Chief Investment Officer, New American Funding
Blue Macellari, Head of Digital Asset Strategy at T. Rowe Price
Michael Dotto, Director, Voya Financial
Arthur Korsun, CFA, Director of Investment Management, Northwestern Mutual
Josh Shipman, Chief Commercial Officer, Area Wide Protective
Direct indexing kind of boosts customization, tax efficiency, and operational scalability for investment management businesses.
AI in research and investment improves market prediction accuracy, supports informed decision-making, and enhances research efficiency.
Scaling Revenue Leadership in a Shifting Financial Landscape
At the center of this issue, Louis D’Addario of Foundation Source is recognized as the Chief Revenue Officer of the Year 2026. As charitable giving becomes increasingly intertwined with wealth planning, philanthropic services are playing a more prominent role within the financial ecosystem. Under D’Addario’s leadership, Foundation Source has evolved beyond its traditional roots to become more deeply integrated within wealth management platforms, helping advisors incorporate charitable planning more naturally into broader financial discussions. His focus on strategic partnerships and sustainable growth has enabled the company to keep pace with changing expectations around advisory services and embedded finance.
The leadership perspectives featured in this edition offer valuable insight into how organizations are responding to increasing digital velocity, operational complexity and evolving client expectations. Emmelda Lawrence, Sr. Manager, Digital Servicing at Fremont Bank, highlights how faster payment systems are reshaping commercial banking, underscoring the need for real-time infrastructure, stronger fraud resilience and greater digital agility to meet the demands of modern transactions.
Meanwhile, Tina M. Swanson, Chief Revenue Officer at FloWater, explores how purified water systems and refill infrastructure are becoming increasingly important to sustainability and consumer confidence. Her insights demonstrate how service models are being shaped by operational efficiency and growing expectations around environmental responsibility and public health.
The insights featured in this issue reflect how revenue transformation is being driven by platform thinking, ecosystem alignment and the integration of technology with trust-based client engagement. We invite readers to explore the insights presented throughout this edition.