Johnny Konstantinou, Director, Global Field OperationsACS’s team takes pride in its knowledge of the consulting and financial services sector, which helps it prioritize customer journeys and experiences in its service offerings. To that end, it delivers technology initiatives to its partners by providing or building capability through communities of practice like engineering, QA, and project management.
“We move beyond service provider and body shop to a position of thought leader and partner, as our leaders have been on both sides of buy and sell,” says Johnny Konstantinou, director of Global Field Operations.
ACS enables its partners and customers to build internal capability through IT recruitment, talent solutions services, and cost-effective staff augmentation as the post-pandemic business world strives to attract and retain talent. It offers access to subject matter specialists in financial services, including technical configuration and business operations experts with extensive knowledge of the top financial services providers. Leveraging its project managers and delivery leads, ACS plans, executes, and constructs business cases or technology roadmaps for partners.
Believing the financial services as a service and solution domain are moving in the direction of the platform, digitalization, and software as a service, ACS hosts, deploys, monitors, validates, integrates, and maintains clients’ software with its partner software (and capabilities).
In addition, ACS quality assurance hub in Makati, Philippines, is a nearshore center of excellence based on world-class capabilities and technologies, including Selenium, Robot, Python, Micro Focus Quality center, Unified Functional Testing, and Load Runner (for performance, and NFT’s). It also ensures flexibility while engaging with customers and supplies them with proof of concepts and small trial engagements before becoming long term clients.
ACS has strong partnerships with some of the biggest product companies and is certified to provide information to customers and partners regarding their financial products and services. It aims to bring extensive tech partner product access and experience to SMEs at an affordable price.
We move beyond service provider and body shop to a position of thought leader and partner as our leaders have been on both sides of buy and sell
ACS believes competitive advantage is not obtained by building core operational engines but with the ability to collaborate efficiently with partnerships. In one instance, ACS helped one of its high-end partners with regulatory initiatives and functionalized their products in the market. It also assisted them in onboarding additional entities in New York, London, and the APAC region and trained all their operational staff to understand the shift in product features driven by that regulatory change.
Besides its proven efficacy in helping clients, ACS has established various guided recruitment pathways for graduates from a business and technical domain linked to its partner capabilities. Driven by sustainable growth, ACS aims to support women in sports through its programs, ensuring strong synergy with customer values.
