It is not a big-box tax resolution firm. US Tax Advocate Services is a boutique, service-minded company that has differentiated itself by flipping the traditional industry model. It begins with diagnosis rather than sales, ties fees to defined stages of work, and grounds every engagement in verifiable facts. The focus is on clarity, cost control and more predictable compliance for individuals and businesses.
“I always put myself on the other side of the desk. I treat every client the way I expect to be treated, with respect, honesty and professionalism,” says Joe Lentini, senior manager and Enrolled Agent.
As an Enrolled Agent, the highest credential awarded by the IRS, Joe is federally authorized to represent taxpayers before the IRS in examination, collection and appeals matters. He brings hands-on experience with both Federal and New York State tax controversies, including liens, levies, penalty abatements, residency audits and voluntary disclosures. Clients gain confidence knowing their case is handled by a practitioner with proven technical expertise and direct authority to advocate before the agency.
A Market Built on Assumptions
A frequent challenge in tax resolution emerges from discrepancies between a taxpayer’s assumptions and the facts reflected in IRS data. Many think their situation is less urgent than it is, delaying action until liens, levies or travel restrictions cause a crisis. Compounding the issue, many large providers sell outcomes before conducting analysis and request sizeable retainers without confirming case viability. The pattern erodes trust, fuels misconceptions and leads to costly delays.
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I always put myself on the other side of the desk. I treat every client the way I expect to be treated, with respect, honesty and professionalism.
The firm then translates IRS data into clear language, uncovering unfiled returns, outdated assessments or compliance gaps that shape realistic options. Clients receive transparent strategies based on what the IRS is likely to approve, including installment agreements, penalty abatements or Offers in Compromise for those who qualify.
Execution follows a structured and communicative process with clear expectations and consistent follow-through. The team emphasizes research, precision and accountability, turning disciplined practices into lasting client confidence.
This model produces practical outcomes. Early filing of delinquent returns and correct sequencing of payment plans shorten timelines and remove barriers such as liens. One client with a six-figure liability resolved enough of the case to lift a lien and complete a time-sensitive home sale.
Proactive agreements also prevent or reverse enforcement actions. One taxpayer regained passport eligibility once an installment agreement was formalized and coordinated with the Department of State. Cost control is another advantage. A recent state case closed with tax liability limited to the principal amount, eliminating penalties and interest and preserving cash flow for ongoing operations.
A Culture Built on Accountability
Joe brings over 30 years of tax resolution experience, having started in the field at just 20. His deep understanding of IRS processes enables him to assess cases and quickly explain the path forward. He leads the team with the same values that have guided his career—respect, follow-through and clear communication.
Under his direction, the firm has grown into an ethical, transparent and human-focused alternative in a field often criticized for predatory practices. It helps restore trust in tax resolution services by educating, empowering, and guiding taxpayers through stressful financial situations. Every engagement reflects a balance of expertise and empathy, ensuring clients understand each step toward lasting tax relief.
This people-first mindset defines how US Tax Advocate Services operates today and shapes its plans for tomorrow. The firm is focused on providing proactive support that helps clients prevent future issues, maintain compliance and move toward long-term financial stability with clarity and confidence.


