OCS

The consumer lending landscape is undergoing a dynamic transformation, driven by digital advancements and evolving consumer behaviour. To sustain, lending companies are compelled to evolve with trends like payment and loaning integration, e-commerce financing, self-service lending, and making the onboarding process of their platforms seamless for consumers. This has shifted their focus from offering traditional banking services to enabling customer-centric innovations like nano-lending, buy now pay later (BNPL), BtC digital lending, and digital onboarding.

With evolution engrained in its DNA, OCS is a leader in helping consumer lending (CL) operators evolve with the market. It takes pride in staying at the forefront of decoding the future of consumer lending, anticipating its needs, and reshaping its paradigm by designing, developing, implementing, and running innovative lend-tech solutions. To do this, it offers its proprietary platform, The Digital Lending Hub, an integrated yet modular end-point solution covering the entire spectrum of consumer lending needs, including BNPL, nano-lending, BtC digital lending, e-commerce on WhatsApp and other digital platforms, reverse mortgages, and pension-backed loans. The platform is also highly customizable, capable of supporting clients in implementing and launching new financial products quickly per consumer demands and market needs.

“We understand client businesses holistically and comprehend their present and future needs, even the uncharted ones, consolidating them within our platform and developing cutting-edge solutions,” says Gianni Camisa, CEO of OCS. “When BNPL was not a buzzword, we implemented it through our platform. In 2018, we have been the first ones to enable BNPL in the Italian market by collaborating with a key market player.”

Apart from covering every financial operation of CL operators, the platform offers features like digital onboarding, self-service provisioning of loans, document management, and traditional data and alternative data analytics. This allows them to simply incorporate the platform and deliver a superior usage experience to their customers. OCS is also working to offer different sourcing options for the platform for CL operators, which will allow them to use it on-premise, IaaS, or in a hybrid environment.

To enrich and enhance its platform’s solution portfolio, OCS has partnered with multiple companies across Italy, Spain, and UK.

It has acquired Talentomobile in Spain, a company specializing in mobile and app-based banking, and invested in Divido in the UK, a BNPL expert, and Datrix in Italy, a company specializing in AI and alternative data modelling.

OCS also acquired REDO two years ago, an Italian company that has developed an innovative solution to enable banking institutions to address the emerging market of nano-loans. Through this, OCS addresses the challenges faced by CL companies while onboarding consumers without a full-time job or classical risk-free profile per bank. The solution allows consumers, even the ones unknown to the banking world, to apply for nano loans by real-time scoring them based on the data it draws from their mobile devices. The entire process takes less than ten minutes and is fully compliant with the EU Bank and Italian Central Bank rules on privacy, customer profiling, and risk management. Consequently, CLs can tap into large customer segments like underbanked and young generations with no credit history and expand their business.

“The solution streamlines onboarding, contract signing, and risk assessment over a mobile device. This also helps traditional banks with better customer acquisition. Banks can attract new customers and provide nano loans, later converting them into mainstream clients,” says Camisa.

Many factors differentiate OCS’ offerings. The platform ensures a seamless onboarding process, allowing new clients to be up and running within a few months, even in complex environments. Its ecosystem of partners like Divido, Talentomobile, and REDO provides customers access to diverse knowledge in different areas and disciplines. Apart from the solutions on its platform, the firm also offers consultancy and support to clients. Since CL is a highly regulated market, the guidance it offers allows CL operators to comply with the stringent laws and prevent hefty penalties.

Demonstrating OCS’ capabilities is its success with CL operators. Its know-how of client businesses and ability to consolidate their needs within its platform has enabled it to retain every customer since its inception. Today, 80 percent of the top ten CL operators have worked with OCS, and seven out of ten Italian CL operators run on its platform.

OCS’ commitment to constant evolution with market and client needs, whether developing new solutions or partnerships with leading companies, positions it as the repeated choice for CL operators across Europe, Latin America, and beyond.