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Financial Services Review | Tuesday, March 28, 2023
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FinTech trends enable better financial services, such as faster transaction processing, enhanced transparency, and more secure identity verification.
FREMONT, CA: Keeping alongside the latest trends and advancements in the FinTech sector is becoming increasingly crucial due to its ongoing evolution. The industry has undergone numerous transformations, ranging from mobile payments and digital banking to online investments in the stock market. One of the significant benefits of this industry is the availability of secure payment transactions supported by blockchain technology, which eliminates concerns about fraudulent activities. The continued advancement in this industry is expected to assist financial institutions, banks, and customers who use their services to manage their finances efficiently, avoid unnecessary expenses, and navigate potential risks with ease.
What is FinTech?
FinTech refers to the application of cutting-edge technologies in the financial sector to enhance and innovate financial services. It includes a broad range of use cases, such as digital payments, mobile banking, peer-to-peer lending, alternative credit options, robo-advisory, and various other services that aim to improve financial transactions. Although not an acronym, FinTech is a commonly used shorthand for financial technology.
FinTech solutions, whether used in combination or separately, can enhance a company's ability to engage with employees, clients, or suppliers in a proactive manner. Moreover, FinTech solutions can streamline business operations by integrating multiple software products into a single, fully digital ERP solution, commonly referred to as B2B SaaS integration.
Top FinTech Trends to Encounter in 2023
Digital-Only Banking
The financial industry pays attention when a bank offers virtual peer-to-peer transfers, contactless MasterCard, free transactions, worldwide payments, and the ability to buy and trade cryptocurrencies like Ethereum and Bitcoin.
Digital-only banks are advantageous because they eliminate the need to physically visit a bank, fill out tedious paperwork, and wait in long queues, resulting in increased revenue and growth in numbers across the globe.
Open Banking
Another significant technology that combines banks and financial technology is now available, enabling data networking across multiple institutions. This technology is directly linked to the second payment services directive (PSD2), which requires banks to provide their information in a secure and standardised form for sharing with legitimate companies in a digital format.
Open banking provides FinTech users with greater control and flexibility over their finances by allowing them to securely transfer financial information to third parties. This unlocks new conveniences for consumers and opportunities for businesses to enter new markets, implement innovative online services, and enhance platform reliability through the exchange of data.
Neobanking 2.0
Neobanks are financial institutions that operate exclusively through digital channels, without any physical branches. They provide the same services as traditional banks, such as savings accounts, credit and debit cards, and loans, but these services are accessed through mobile apps or websites, much like PayTM bank.
The new generation of digital banks is not limited to offering basic checking accounts and debit cards but also provides financial advice and credit-building services. These banks are not just limited to the FinTech industry but also attract customers from other industries who can benefit from banking services. This trend is driven by established organisations with existing customer or employee bases who see the value in offering banking services.
Biometric Security Systems
The widespread adoption of mobile banking and other digital financial services has made them easily accessible to people. While this is a significant achievement, it has also led to concerns about security due to the rising incidence of cybercrime. The use of biometric sensors that require physical contact is expected to decline in popularity. Although there have been advancements in biometric technology for identity verification, touchless solutions are likely to become more prevalent and replace touch-based fingerprint readers in the market.
Artificial Intelligence
The use of AI in financial services could lead to a cost reduction of approximately 22 per cent by 2030, resulting in savings of dollar one trillion. However, achieving this goal may be challenging. Banks are facing a shortage of AI experts, which sets them apart from other industries on a global scale. AI's ability to handle unorganised data makes it a suitable tool to tackle the increasing occurrences of cybercrime and financial fraud.
Autonomous Finance
Autonomous finance is the prime building block for the FinTech application. Owing to its advantages, it remodels customers' way of interaction g with money, becoming their service of choice. FinTech has provided a foundation for further growth, particularly in the form of autonomous finance. This refers to the idea of funds being self-driven, where technology assists clients in making quick decisions about their money. This includes tasks such as approving loans with lower interest rates, deciding where to invest money, or managing overdrawn accounts. The technology can even perform these tasks on behalf of the clients.
Robo-Advisors
Almost everyone wants advice when making decisions, especially financial decisions. Robo-advisors are now becoming a reliable source of advice, thanks to their use of artificial intelligence and large pools of data. They are not only helpful to financial managers and investment experts but also to those who are just beginning to explore their options.
Blockchain Technology
Blockchain technology has captured the attention of tech-savvy individuals due to its transparency, immutability, and high level of security since its inception. It represents not only a new technology but also a new philosophy of decentralised finance that aims to minimise centralised processes. Blockchain technology has sparked the creation of various online peer-to-peer financial platforms that enable decentralised monetary interactions. This distributed ledger technology has the potential to enhance current procedures and systems. Banks are already implementing Blockchain technology with the goal of minimising costs and improving their internal processes.
Reg-Tech
The financial industry is a regulated sector, and the growth of FinTech innovations must be accompanied by the simultaneous development of RegTech. This refers to new technological solutions that improve and streamline regulatory processes. The demand for RegTech has risen in response to the significant increase in compliance expenses, leading to its evolution to meet institutional demands. Established financial players, technology companies, and policymakers will collaborate to introduce novel regulatory innovations. However, these innovations require time to fully develop and mature.
Payment Innovations
The payment sector of FinTech includes several innovative elements, such as contactless payments, mobile payments, smart speaker systems, mobile wallets, security measures utilizing AI and machine learning, and technologies for identity verification.
Mobile payments have already become a popular and convenient method for online transactions and are expected to increase in popularity in the coming years. In addition to mobile payments, contactless payments through offline Wi-Fi cards and digital cards have also become prominent in the payment innovation sector.
The financial services sector is expanding rapidly, and the aforementioned FinTech trends have evolved to meet the growing demands of clients. These trends enable service providers to offer better financial services, including improved accessibility of financial data, faster transaction processing, enhanced transparency, improved client lifecycle support, and more secure identity verification.