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Financial Services Review | Tuesday, November 28, 2023
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The loan process can be streamlined from the initial contact to the post-settlement phase with the help of mortgage broker software. Brokers and lenders also use mortgage CRM to track customer journeys, gather all data in one location, automate compliance management, document collection, loan submission, and find cross-selling opportunities.
Fremont, CA: The loan process can be streamlined from the initial contact to the post-settlement phase with the help of mortgage broker software. Brokers and lenders also use mortgage CRM to track customer journeys, gather all data in one location, automate compliance management, document collection, loan submission, and find cross-selling opportunities.
Features of the Best Mortgage Broker Software
Nearly all jobs in our digital age are automated. Even mortgage lending has seen significant technological advancement. Mortgage brokers now have an easier time doing their jobs because of technology. Numerous mortgage broker software tools are available to aid in the origination process.
1. Gather leads from various channels
To succeed in business nowadays, one must rely on more than one source of leads. The likelihood of finding additional prospects has increased along with the proliferation of digital media. No one can monitor all the sources using various platforms, though.
The software is useful in these circumstances. They combine many digital platforms, such as social networking, email services, markets, referral networks, etc., into one platform.
2. Updates Automatically
Throughout the mortgage loan process, you must provide your borrowers with numerous updates. However, your staff can end up wasting time contacting the client and following up with them for insignificant updates. Even your clients will want to avoid getting calls from you repeatedly.
3. Automation of mortgage workflow
Error-prone manual methods are common. Common errors include making duplicate copies of documents and losing track of things like loan status, payback schedules, and status. Brokers and lenders can streamline the entire loan management process by automating operations.
4. A site for paperless applications
According to Fiserv, 67% of Americans who currently have a house loan feel at ease completing an online application. Borrowers can complete a mortgage application using a digital application platform.
A digital application site allows consumers to complete their mortgage application, submit supporting materials, electronically sign disclosures, and track the progress of their loan, all in one convenient spot.
5. Document Administration
You can ask your clients for necessary documents using the document management tool. For you, it will keep track of the important deadlines. If your clients don't send the necessary documentation, it will serve as a polite reminder for them to do so. This guarantees you all the documents you need on time and in the proper format. You can use the function to see which client has completed processing all the paperwork for each loan application you are working on.