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Financial Services Review | Tuesday, August 02, 2022
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Financial institutions (FIs) will use AI at a faster rate as technology develops, user acceptance increases, and regulatory environments evolve. Banks may significantly improve the customer experience and use artificial intelligence to expedite tiresome operations by giving clients access to their accounts and financial advising services all over
FREMONT, CA: The financial industry uses artificial intelligence (AI) and machine learning for a variety of purposes, including work autotech, fraud detection, and chatbot assistants. According to Insider Intelligence's AI in Banking report, the majority of banks are well aware of the potential advantages offered by AI. The adoption of AI by financial institutions (FIs) will accelerate as technology advances, user acceptability rises, and regulatory landscapes change. By providing customers with 24-hour access to their accounts and financial advisory services, banks may greatly enhance the customer experience and streamline laborious operations using AI.
Artificial Intelligence in Financial Services
FIs are implementing AI algorithms across all financial services to maximise corporate benefits and respond to pressure from tech-savvy consumers.
Personal Finance
The capacity to control one's financial health is what is driving the adoption of AI in personal finance because consumers are starving for financial freedom. Every financial institution aiming to be a top player in the market must adopt AI, whether it is providing natural language processing-powered chatbots with 24/7 financial advice or tailoring insights for wealth management products. The ability of AI to stop fraud and cyberattacks is one of the most significant business cases for the technology in the finance industry. Customers seek banks and other financial institutions that offer secure accounts, particularly in light of Insider Intelligence's prediction that annual losses from online payment fraud will double to USD 48 billion by 2023. AI can examine and identify patterns of abnormalities that humans would typically miss.
Corporate Finance
Corporate finance benefits greatly from AI since it can more accurately identify and evaluate credit risks. Machine learning and other AI technologies can enhance loan underwriting and lower financial risk for businesses wanting to raise their value. As business accountants, analysts, treasurers, and investors strive toward long-term growth, AI may also reduce financial crime through better fraud detection and uncovered aberrant behaviour.
Implementing AI in finance has enormous advantages for task automation, fraud detection, and providing individualised suggestions. The following AI use cases in the front and middle office can revolutionise the financial sector: