Jeeves

A multi-currency bill payment and accounts receivable solution is imperative for businesses operating in multiple markets. It simplifies the management of global transactions and ensures accurate financial reporting and analysis.

Jeeves is setting a benchmark with its comprehensive multi-currency business account that substantially improves a company’s financial management through both a global and local approach.

“We distinguish ourselves through a bi-directional approach. Our international teams, deeply integrated into regional markets, allow us to offer bespoke solutions that meet global standards and local needs,” says William Lam, General Manager, North America.

It is a premium provider of an all-in-one expense management platform for businesses and teams to help them manage all company-wide spend in one place, replacing up to seven systems into one. Tailored services—including funded corporate cards, multi-currency business accounts and cross-border bill payments—support companies operating across multiple geographies. Jeeves has a presence in over 25 countries, including the U.S., the EU, the UK, Canada, Mexico, Colombia and Brazil, with plans for further expansion.

Jeeves’ multilingual platform supports English, Spanish, and Portuguese, ensuring that clients are assisted in their preferred language. This is complemented by local sales and support teams available 24/7 in each country of operation, allowing for personalized services that resonate with each customer's needs.

Central to the product line is the corporate card, which integrates with an advanced expense management system that offers complete oversight of employee expenditures. This combination provides businesses with a powerful tool to manage expenses, control spending, and eliminate the complex process of employee reimbursement.

Employee user experience is also enhanced as they can easily use their corporate cards for purchases and capture receipts via a mobile app—Jeeves Inc. This helps avoid traditional delays associated with the error-prone process of paper receipts and manual reimbursements.

Other significant challenges faced by businesses, primarily SMEs and mid-market organizations, include high fees for cross-border payments, slow transaction processes, and the difficulty of managing multiple currencies.

Jeeves addresses these issues by providing a cost-effective alternative with its cross-border bill payment platform, supporting transactions in over 40 currencies across 150 countries. It also offers customizable approval flows and bulk payment capabilities, which effectively allow Jeeves to replace more costly payroll and accounts payable systems.

This platform further allows clients to conduct all multi-currency operations under one roof. For example, a U.S.-based business can use its depository accounts to hold and transact in Canadian Dollars, British Pounds, Euros or U.S. Dollars, while a Mexican company can have access to a local U.S. Dollar bank account.

“The ability to hold and transact in multiple currencies without incurring foreign exchange costs is a game-changer for our clients. It is especially beneficial for companies with international employees, contractors, and vendors, as these businesses can send payments to 150+ countries much quicker and cheaper than ever before,” says James Simpson, Head of Global Marketing.

Jeeves also recognizes the nuances and regulations between regions and stays committed to providing solutions that address the distinct landscape of each market. For instance, in Latin America and North America, credit products are crucial, whereas in Europe, debit-based solutions are more prevalent. The company swiftly adapts to these needs, showcasing its commitment to client satisfaction.

Dedication to improvement is the key driver for success. Consistent feedback is collected from clients, particularly CFOs and finance teams, to refine and expand its product offerings. This client-centric approach ensures that Jeeves stays relevant and effective in addressing the evolving needs of the market.

“With Jeeves cards and their expense management, we can operate from country to country and in any currency without difficulty," states Carlos Garcia Ottati, CEO of KAVAK, a leading online marketplace for used cars.

Its future looks promising, with plans to venture into other areas of financial services, driven by a forward-thinking approach and cutting-edge technologies. This unwavering dedication puts Jeeves at the forefront of transforming global business finance, offering a unified, efficient and user-friendly platform for companies operating across multiple geographies.