Financial Services Review: Specials Magazine

Today, a merchant, whether new to business or already established, juggles various platforms like their website, shopping cart, mobile payments, an interface for inventory systems, and another for accounting—all while accepting customer payments through multiple channels. This multi-platform approach complicates their sales, support, and overall operations. Needless to say, merchants are now seeking a more sophisticated tech suite that goes beyond basic card acceptance and enables all these transactions to be visible and reconcilable in one place, with real-time management capabilities. Dejavoo, a fintech payment company, partners with ISOs, ISVs, and resellers to help merchants of any size facilitate their card payments and manage sales operations. To achieve this mission, the company has built a family of secured terminal products, payment gateway services, cloud systems, cloud-based back-office applications, inventory control apps, and custom payment software. The company’s omnichannel solution consolidates all in-person and e-commerce transactions into a single platform, providing merchants with a unified login and single sign-on experience. This gateway supports multiple payment options, including cash, cryptocurrencies, alternative payments like digital wallets, and emerging methods like tap-on-phone, along with typical credit and debit card payments. Dejavoo’s solution can also handle both card-not-present and card-present transactions.

The Payment Processing Leader

Merchant Management Group (MMG) is a leading payments technology company, empowering businesses through comprehensive services that maximize revenue and enhance customer experience. With innovative product offerings and a solid business ethos, it stands out in the marketplace, backed by decades of invaluable experience. “We distinguish ourselves by meeting and understanding client's needs while still offering a lower cost,” says Rodney Friend, president of MMG. MMG’s emphasis on customer service and relationship building is the primary driving force behind its success. By spending time and effort to understand clients’ needs and desires, the company offers products and solutions that are best suited to address their requirements. Its partnership with cHooZ, a company known for its innovative payment solutions, has helped bring new product offerings to the market that simplify payment processing for merchants. While the payment processing industry pivots toward unfavorable surcharging, MMG views it as a detriment to the consumer experience. Instead, it has collaboratively crafted a true cash discount solution, marking its commitment to customer-centric practices. MMG’s core product offerings are primarily focused on Point of Sale (POS) systems that meet the evolving needs of clients. Its top three POS solutions are Clover, Tabit, and OrderCounter. It also offers a proprietary product called Rocket POS. Focusing on small and medium businesses (SMB), MMG effectively resolves the high credit card fees issue plaguing merchants. The constant increase in fees has made transactions highly complex. In addition, smaller businesses working with tight budgets often find it challenging to cover the cost of credit card fees in their markup.

Beacon Of Change In Payment Space

RevitPay, a pioneering payment processing and merchant services company, has been creating ripples in the industry since its inception in 2014. Approaching its first decade in business, the company remains resolute in its mission to revolutionize transaction management for businesses. Committed to delivering tailor-made solutions, frictionless transactions, and unmatched merchant services, RevitPay seeks to enhance customer experiences while assisting merchants in their growth and success. Setting itself apart by blending cutting-edge technology with a genuine dedication to customer care, RevitPay's CEO and President, Peter Kusner, emphasizes their commitment to providing seamless customer service: "When you reach out to us, there's no sitting on hold for 50 minutes. We're here to give you quick, human assistance– that's how we ensure a seamless experience." One of RevitPay's standout achievements is the introduction of one of the industry's first full-blown digital apps for merchants. With the help of their innovative applications and CRM, this solution significantly simplifies the onboarding process, eliminating the need for separate emails and follow-ups. This pioneering approach allowed the company to grow at an impressive pace. After filling out the application, the technology takes over, requiring only the applicant's signature to initiate the process. Recognizing the significance of striking a harmonious balance between merchant and consumer needs, Peter Kusner elaborates, "We're not the biggest, but we are very strong in our business and category. We are constantly searching for products that complement what we currently offer to enhance both merchant and consumer experiences." In the ever-evolving e-commerce landscape, RevitPay's Payment Gateways optimize checkout conversions and support local payment methods globally. However, the company goes beyond simply offering numerous gateways; they ensure that they pair their merchants with the best gateway for their specific needs. In addition to the myriad of gateway options available to merchants for the optimal fit, RevitPay also offers RevitGate, their own proprietary gateway.

IN FOCUS

Payment Gateway and Payment Processor: What You Need to Know

You are likely familiar with the terms "payment gateway" and "payment processor" being used interchangeably

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The New Standards In Payment Gateway Platforms

The digital economy’s rapid evolution has been significantly bolstered by advancements in payment gateway platforms.

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EDITORIAL

The Transforming Space of Payment Gateway Platforms

The landscape of payment gateways has evolved significantly over the past decade, transitioning from a simple conduit for processing transactions to a multifaceted ecosystem that addresses a broad spectrum of financial and consumer needs. One of the most significant trends in the payment gateway space is the rise of embedded finance, where financial services are seamlessly integrated into non-financial platforms. This trend is driven by API-driven solutions that allow businesses to embed payment capabilities directly into their websites, apps, and other digital interfaces. Companies like Stripe, Adyen, and Square have been at the forefront of this movement, providing robust APIs that enable businesses to offer tailored payment solutions without the need for a deep understanding of the underlying financial infrastructure. As the volume of online transactions continues to surge, so does the sophistication of cyber threats. Payment gateway platforms are increasingly prioritizing security and fraud prevention as critical aspects of their service offerings. Artificial Intelligence (AI) and Machine Learning (ML) are playing pivotal roles in this area, with advanced algorithms capable of detecting fraudulent activities in real time. Regulatory frameworks like the European Union’s Revised Payment Services Directive (PSD2) have further pushed the importance of strong customer authentication (SCA), compelling payment gateways to innovate in securing transactions while ensuring a frictionless user experience. The payment gateway platform space is in a state of rapid evolution, driven by technological innovations, regulatory developments, and changing consumer expectations. As embedded finance becomes more prevalent, security measures become more sophisticated, and global and digital currency support expands, payment gateways are transforming into comprehensive financial ecosystems. Businesses that leverage these platforms to offer seamless, secure, and personalized payment experiences will be well-positioned to thrive in the digital economy. In this edition, we have featured Dejavoo. It partners with ISOs, ISVs, and resellers to help merchants of any size facilitate their card payments and manage sales operations. To achieve this mission, the company has built a family of secured terminal products, payment gateway services, cloud systems, cloud-based back-office applications, inventory control apps, and custom payment software

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