4NOVEMBER 2023CONTENT12 COVER STORYIN MY OPINIONTHE VALUE OF SERVICE-LED CLAIMS IN A WORLD OF SOCIAL INFLATION AND NUCLEAR VERDICTSBETH DIAMOND, GROUP HEAD OF CLAIMS, BEAZLEY08PG NO - 24THE PARADIGM SHIFT IN CLAIMS PROCESSING:THE POWER OF AI & MACHINE LEARNINGJOSHUA URIEL TEO,INNOVATION ANDDIG ITAL EXPERIENCE MANAGER,MARSHFINANCIAL SERVICES REVIEWAWARDED BYTOP 10 CHIEF CLAIMS OFFICER IN US 2023
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