8December 2022OPINIONIN MYEconomies and societies are changing at a blistering pace. Digitization, climate change, ageing populations, e-commerce, urbanization: these are among the major secular trends driving business models to adapt and evolve, and for new players to enter (and seek to disrupt) established industries. Some trends are punctuated by major, visible innovations, like the launch of the iPhone that swiftly reshaped the mobile phone industry. Other trends advance more slowly and steadily but no less dramatically. Whether quick or slow, technology has been a constant force of change. Look at the rise of e-commerce in this century, for example. Over the past 20 years, the market share of online sales has grown steadily but surely. But compared to the dawn of the century, consumer shopping behaviors and expectations have been transformed. In even less time, the rise of the sharing economy has created new choices for consumers, while creating new opportunities and, in the age of Covid-19, new risks in the labor market. It's been barely more than a decade since consumers were first able to use an app to hail a ride. But by 2025, according to one estimate, the global sharing economy will be a$1.3 trillion market, earning its place as a major contributor to the global economy.Some of the biggest names riding secular trends to success have something in common: moving beyond their By Sean Ringsted, Chief Digital Officer, Chubb DIGITAL ECOSYSTEMS AND INSURANCE ­ A WINNING PARTNERSHIPSean Ringsted
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